Here are our standard terms which your booking and stay are subject to:
Maximum number of people
Families and couples only
Torch
Deposits
Arrivals
Parking
Departure
Dog Policy
Behaviour
Waterproof
mattresses for children
Cancellations
Please note:
MAXIMUM NUMBER OF PEOPLE
Terms are for
up to six people only. No more than six people per unit unless agreed in
writing at the time of booking by us. A supplementary charge will be made
depending on the week and the days they wish to stay. A child counts as a
person irrespective of age.
FAMILIES AND COUPLES ONLY
No all male or female
parties - families and couples only (must be over 21 years old). NO MIXED OR
SINGLE SEX PARTIES - SORRY.
TORCH
Bring a torch as the site is very dark
in the evenings and the village has very few street lights.
DEPOSITS
Deposits must be one third of total
rent to the nearest pound. Balance must be paid three weeks before date of
arrival - No cheques accepted on day of arrival. While every care is taken to
avoid double booking, if this should occur a full refund of deposit will be
made and no further liability accepted. Should a place become unavailable for
any reason we reserve the right to move booking to equal or better
accommodation.
ARRIVALS
No earlier than 3.00pm. or later than
6.00pm. unless we have been otherwise informed in writing, emergencies by
telephone. All places normally ready by 3.00pm (Barring unforeseen
circumstances causing slight delay) Site Office closes at 6.00pm. on Saturdays.
If accommodations is not occupied by specified time (6.00pm. Saturday) we
reserve the right to offer that accommodation for re-letting from 9.00am. on
Sunday morning. - No refunds will be made. Buses from Newquay, stop close to
the site entrance.
PARKING
Parking is free for one car, a fee of £5 per week will be
charged for second car. Parking is generally by unit but occasionally it may be
necessary for vehicles to be parked elsewhere on site.
DEPARTURE
Premises must be vacated no later
than 10.00am. on Saturdays.
DOG
POLICY
Dogs belonging to responsible owners may be allowed, subject
to my discretion, please check when booking. Charge is £20 per week plus
£10 refundable cleaning bond provided the accommodation is free from dog
hairs and is in satisfactory condition on your departure. Refunds will be made
by the end of September, not before.
Do not shut your dog in on its own. Dogs to be kept on leads at all times on the site. Dogs must not be excercised on the site at any time including nights. A BLUE SPADE is available and hangs next to the garage in case of any accidents. When on the beach please clear up your dog's mess as Holywell Bay is one of the few beaches in Cornwall that still allows dogs on to it. Please do not spoil it for others. ANY PERSONS NOT FOLLOWING OUR DOG RULES WILL BE ASKED TO LEAVE THE SITE WITHOUT A REFUND. If you can not comply to these rules then please do not bring your dog to our site.
OTHER
PETS: only by arrangement. Sorry no cats.
BEHAVIOUR
We reserve the right to ask anyone
exhibiting excessive unruly behaviour or allowing dogs to be a persistent
nuisance to leave the site with no refunds being made.
WATERPROOF MATTRESSES FOR CHILDREN
Please use
waterproof mattress covers for children's beds to avoid soiling, ruined
mattresses will be charged for. If none in unit they are available on request.
All breakage's must be reported, and paid for or replaced.
CANCELLATIONS
Deposits are non refundable and not
returned in case of cancellation. If the vacancy is not filled you are liable
for the full rent so please notify in good time. We recommend that you take out
holiday insurance. This is available from us at
£25 per week if you require it.